We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great carpet)
As it comes in the description. 10/10, it's taken a while.
I am very satisfied with the product, soft, light, pleasant legs, make it as you like. There are corners and much better carpet .. The truth stinks
Good mat, has a chemical smell, but it's probably not for long. Soft, easy to wash. 09.01.24 order-23.01.24 has already arrived in Kiev. Thanks seller, recommend
The martych came to the end of the shvidko! OPIS for the product is accurate, ale I was known for one color, and the seller was sent for it, but it was not for me ((
Its werry good
Very nice
I've ordered from this seller twice, and the product is excellent. I highly recommend it. I didn't have to contact the seller, and the order arrived within two weeks via courier. As usual, I leave the order on the balcony after receiving it because it has a bad smell due to being stored. I will order more from this seller in the future. They are profitable and know how to do business.
Nagyon szeretjük
The mat is good, but the wrong color was sent
Based on it is not of much quality but on the other hand it brings more hair than expected. I have used it to isolate my cats from the living room and I find it super cute to decorate the room of any little girl.
Good mat. Tricks of stumps in a SLA vidkrittya ale smell vivithryvsya
All too good!!! 18 days shipping to Ukraine!!!
I am already filled with a rug, I did not blur the trishki, I will later add 1 pack. The head of the pidloga is warm, for the dithini they are like a treba.
The only negative is the smell, but this drawback is in many new products, which will soon be extinct.
I liked it when there were good discounts, I ordered it.
I took UAH for 430, super for this money
All right.
Nagyon szuper imádjuk
Compliant product, all that remains is to install it on the ground. On the other hand, you have to let it air because it feels very strong.
I order not the first time, but this time I am very disappointed with the delivery! Delayed delivery for 5 days!!! At which they wrote in the status that no one was at home. I'm on maternity leave and my husband works at home. There was someone at home all the time. Nobody came. Had to search for parcels through support!
The order came in 2 weeks with the courier. The product is good, fits perfectly, and is soft. You can’t use it when you drag something because you can destroy it. If you pour a glass of water, it will dry fast. The smell is gone in 5-6 days, but outside was 10-15 degrees.
Cool mat, but the smelly kapets is simple, I don't know the smell will remain or will go away but the rugs are very good.
Soft mats, easy to put together. The smell was intense the first days. Delivery was mega fast
Just a bomb, M, yakenka, shvidko, Duge vybarna