We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Zhou Zhou is worth every shekel in any amazing product
Good
Great! Good quality and fast shipping.
Beautiful easy assembly
It’s very good and very fast shipping
It's very beautiful and good quality my son loved it. The seller was always responding and delivery was very fast
Very good and very good playpen, the seller sent it the same day I made the order!!! I received the order in 2 days and this is the best purchase of all time!!!
Top and cheap
I ordered it for my little son. it is easy to build it. I did it just by myself. playpen is really good, I am satisfied with the quality and delivery was super fast. just a few days.
Express delivery 3days to Slovenia. Well made, easy setup! Looks great! Recomend Seller and item!
It’s excellent!!
Wonderful and suitable size
Great product arrived in 6 days in Italy
Like in the description.
Super fast. Well wrapped. And Super big. It is beautiful and very good quality. I recommend it
It is super big, 20 children enter like she hahahahahahaha I love because we can get the pope she and I to play with her and even so there is plenty of space. The only downside I put on it is that the instructions are not bad at all. First I do it as I put in the instructions and it does not help me end up doing it my way and if I stay.
I recommend it's nice, I don't get a problem anymore for this's order. And very fast delivery
Park received quickly, form the description, very happy with my purchase.
This solid Foote, Util și folositor. Suntem Super încântați si mulțumiți de achiziție Atât Bebe Cât și noi , părinții.
The frankness of the wet HPL... advised each mother to answer them... the largest size... suitable for 4 years... delivery is very fast
The shipment came right fast within 4 days, quality, and meets expectations, very pleased catches a lot of space so should take into account where from water it at home, it is very recommended
I recommend great purchase
A really bomb just like a very high-quality picture and my baby really enjoys there I got it right after a few days I ordered recommends!!!
Good quality and fast delivery, highly recommended.
Duge yaksla rich