The Item is Asia Size Pls check the size chart carefully
1. Due to manual measurement, please allow 1-3cm tolerance.
2. Color may slightly vary from the image due to different computer screen and light affect.
3. If you are not sure about the size, please tell us your height and weight other information, we can help you choose the right size
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice and warm, I like to wear it. I'm sorry that there are no larger sizes, but please let me know if they come into production
The price is really good. But the clothes are a little heavy.
All right.
When the first purchase of this clothes, the Koreans are recommended to choose one size larger, I chose 3XL because I chose the wrong choice... The clothes themselves are quite good for the price. It's too big for me to wear, but I decided to wear it at home. For that reason, I bought one more with XL, which is the usual size of my body. I felt good because this piece of clothing fit my body, but the thread slightly broke in the back area... The price of clothes is so cheap, and if you think of the seller's hard work, you are disappointed to ask for a return or refund. I just decided to wear it. Before shipping the product, even if you inspect it once... The seller will thrive. Good work ~
Oh, good.
Oh, good.
Very good fibric and Excellent delivery. Love the sweater
All right.
It's warm and wonderful
quality material
The size is right and the color seems to be okay. I will wear it well.
It is better to buy and wear it larger than the usual dimensions I think it's a little small in Korean size.
It's not so warm, but it's satisfying. However, I haven't sucked it yet, so I don't know the process after that.
The price and quality are very good
I like the cost of money ~ I'm happy to wear it ^ ^
Good
I ordered one size higher. It is recommended.
I was buying the wrong color, but I contacted the seller, I solved it with quick help. The color of coffee is so pretty